done88 is one of Bangladesh's most trusted online betting and gaming platforms. Whether you are placing your first bet on a cricket match or spinning the reels on Fortune Ox for the hundredth time, questions come up. This done88 FAQ page is here to give you straight answers without the runaround.
The most common done88 questions we get are about how to register, how to deposit using bKash or Nagad, and how long withdrawals take. We have covered all of those in detail below. If you are new to done88, start with the Account section — it walks you through the sign-up process step by step so you can get your welcome bonus and start playing as quickly as possible.
For players who have been with done88 for a while, the Bonuses and Promotions section explains how to claim reload offers, free spins, and cashback deals. The done88 promotion system is updated regularly, so it is worth checking the Promotion page alongside this FAQ to make sure you never miss a deal.
If you cannot find the answer you are looking for in this done88 FAQ, the support team is available 24/7 via live chat inside your account. Most questions are resolved in under five minutes. You can also register for free right now and explore done88 yourself — sometimes the best way to learn is to just dive in.
This FAQ is updated regularly. All information reflects the current done88 platform as of 2025. For the most up-to-date bonus terms, always check the Promotion page.
Full FAQ
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Registering at done88 takes less than two minutes. Click the Register button at the top of any page, fill in your mobile number, choose a password, and confirm your details. Once your account is verified, you can make your first deposit and claim the welcome bonus. You must be 18 or older to register at done88.
No. done88 allows only one account per person. Creating multiple accounts is against the done88 terms and conditions and may result in all accounts being suspended and balances forfeited. If you have forgotten your login details, use the password reset option on the Login page instead of creating a new account.
Go to the Login page and click "Forgot Password". Enter the mobile number linked to your done88 account and you will receive a verification code via SMS. Enter the code, set a new password, and you are back in. If you do not receive the SMS within a few minutes, contact done88 live chat support.
done88 may ask you to verify your identity before processing larger withdrawals. This is a standard security measure to protect your account and comply with responsible gaming guidelines. You may be asked to submit a copy of your National ID card. The process is straightforward and usually completed within 24 hours.
Log in to your done88 account and go to the Profile or Account Settings section. Some details like your registered mobile number may require identity verification before they can be changed. If you are having trouble updating your information, contact done88 customer support via live chat and they will assist you directly.
If you wish to close your done88 account, contact the support team via live chat or email at [email protected]. Before closing, make sure you have withdrawn any remaining balance. done88 also offers self-exclusion options for players who need a break — visit the Responsible Gaming page for more details.
done88 accepts deposits via bKash, Nagad, Rocket, and local bank transfer. These are the most widely used payment methods in Bangladesh, so topping up your done88 account is quick and familiar. All transactions are encrypted and processed securely. Minimum deposit amounts vary by method — check the cashier section inside your account for current limits.
Deposits via bKash, Nagad, and Rocket are credited to your done88 account almost instantly — usually within a few seconds to two minutes. Bank transfers may take slightly longer depending on your bank. If your deposit has not appeared after 15 minutes, contact done88 support with your transaction reference number and they will investigate immediately.
Yes, done88 has a minimum deposit requirement that varies by payment method. Generally, mobile wallet deposits have a lower minimum than bank transfers. The exact figures are shown in the cashier section when you select your preferred payment method. done88 keeps minimum deposits low so that players of all budgets can enjoy the platform.
Yes. All done88 deposit transactions use SSL encryption to protect your financial data. done88 does not store your full payment credentials on its servers. Your bKash or Nagad PIN is entered directly in the mobile wallet app — done88 never sees it. Your money is safe from the moment you initiate a deposit to the moment it appears in your account balance.
No. done88 requires that all deposits come from a payment account registered in your own name. Depositing from a third-party account may result in your done88 account being flagged for review and withdrawals being delayed. Always use your own bKash, Nagad, or Rocket account to keep your done88 account in good standing.
Log in to your done88 account and go to the Withdrawal section in the cashier. Select your preferred method (bKash, Nagad, Rocket, or bank transfer), enter the amount you want to withdraw, and confirm. Make sure the account details match the ones registered with done88. Mobile wallet withdrawals are typically processed within minutes during business hours.
Most done88 withdrawals to bKash and Nagad are processed within 5 to 30 minutes. Bank transfers may take 1 to 3 business days depending on your bank. If your withdrawal is taking longer than expected, check that your account is fully verified and that you have met any applicable bonus wagering requirements. Contact done88 support if the delay exceeds the stated timeframe.
Yes, done88 has a minimum withdrawal amount that is shown in the cashier when you select your withdrawal method. The minimum is kept low to make sure players can access their winnings without needing a large balance. There is also a maximum withdrawal limit per transaction — if you need to withdraw a larger amount, you can submit multiple requests.
A done88 withdrawal may be pending for a few reasons: your account may need identity verification, you may have an active bonus with wagering requirements still to complete, or the withdrawal is simply in the processing queue. Log in and check your account notifications for any action required. If everything looks clear and the withdrawal is still pending after the stated processing time, contact done88 live chat support.
done88 does not charge platform fees on standard withdrawals. However, your mobile wallet provider (bKash, Nagad, etc.) or bank may apply their own transaction fees. These are outside done88's control. The amount you request in the done88 cashier is the amount done88 sends — any deductions after that are applied by your payment provider.
done88 offers over 200 games including sports betting (cricket, football, table tennis, diving), slots (Fortune Ox, Butterfly Blossom, Pappu), live casino (Baccarat, Roulette, Blackjack, Andar Bahar), and ranking games (D&T Ranking). New games are added regularly. Visit the Game page for the full library.
Yes. All done88 casino games use certified random number generators (RNG) that are independently audited. The RTP (return to player) percentage for each game is published so you always know the odds before you play. done88 is committed to transparent and fair gaming — no game outcomes are manipulated in any way.
Yes, all done88 games are fully optimised for mobile. You can play directly in your mobile browser or download the done88 app for a smoother experience. The app is available for Android and iOS. Visit the App page for download instructions. Games load fast even on 4G connections.
Minimum bet amounts vary by game at done88. Slots typically have very low minimum bets per spin, making them accessible for all budgets. Sports betting markets also have low minimum stake requirements. The exact minimum for each game or market is shown on the game screen before you place your bet. done88 is designed to be accessible whether you are betting small or going big.
Fortune Ox is one of done88's most popular slot games. Log in to your done88 account, navigate to the slots section or click directly on Fortune Ox from the menu. Set your bet amount, hit spin, and aim for the free spin bonus rounds which offer the highest multipliers. The game runs smoothly on both desktop and mobile.
done88 offers a welcome bonus for new players on their first deposit. The bonus matches a percentage of your initial deposit, giving you extra funds to explore the full game library. The exact welcome bonus amount and terms are shown on the Promotion page. To claim it, simply register and make your first deposit — the bonus is credited automatically.
Wagering requirements mean you need to bet the bonus amount a certain number of times before you can withdraw the bonus winnings. For example, a 10x wagering requirement on a 500 BDT bonus means you need to place 5,000 BDT in total bets before withdrawing. The specific wagering requirement for each done88 bonus is listed in the promotion terms on the Promotion page.
Yes, done88 regularly offers free spins as part of promotions and reload bonuses. Free spins are typically awarded on specific slot games like Fortune Ox or Butterfly Blossom. Check the Promotion page regularly to see the latest free spin offers. Free spins may also be awarded as loyalty rewards for active players.
It depends on the specific bonus. Some done88 bonuses are valid across all games, while others are restricted to slots or sports betting. The eligible games for each bonus are listed in the promotion terms. If you are unsure whether a bonus applies to the game you want to play, check the promotion details or ask done88 support via live chat before you start playing.
If you do not want to accept a done88 bonus, you can decline it in the cashier before making your deposit, or contact done88 support to have an active bonus removed from your account. Note that once you have started wagering with a bonus, it may not be possible to remove it without forfeiting the bonus balance. Always read the bonus terms before accepting.
The done88 app is available for both Android and iOS. Visit the App page for step-by-step download instructions. Android users may need to allow installation from unknown sources in their phone settings. iOS users can install the done88 app via the App Store or as a web app. The app gives you faster load times and push notifications for live betting.
If done88 is not loading, first check your internet connection. Try switching between Wi-Fi and mobile data. If the site still does not load, your ISP may be blocking the domain — in this case, try using a different browser or clearing your browser cache and cookies. You can also try accessing done88 via the mobile app. If the issue persists, contact done88 support for the latest working URL.
Use a strong, unique password for your done88 account and never share it with anyone. Do not log in to done88 on public or shared devices. Enable any two-factor authentication options available in your account settings. done88 will never ask for your password via email or chat — if you receive such a request, it is a phishing attempt. Report it to done88 support immediately.
If a done88 game freezes or disconnects during a session, the round result is recorded on the server. When you reconnect and reload the game, the outcome will be shown and your balance updated accordingly. If you believe there is a discrepancy, contact done88 support with the date, time, and game name. The support team can pull the server logs and resolve the issue quickly.
New to done88?
Get Started in 4 Simple Steps
Joining done88 is quick and straightforward. Follow these steps and you will be playing your favourite games within minutes.
Click Register, enter your mobile number and a secure password. The whole process takes under two minutes and is completely free.
2
Make Your First Deposit
Top up your done88 account using bKash, Nagad, Rocket, or bank transfer. Deposits are instant and your welcome bonus is credited automatically.
3
Choose Your Game
Browse over 200 done88 games — sports betting, slots, live casino, and exclusive titles. Pick what you enjoy and start playing straight away.
4
Withdraw Your Winnings
When you are ready to cash out, go to the cashier, select your withdrawal method, and your money will be in your mobile wallet in minutes.
Why done88
What Makes done88 Different
Instant Mobile Payments
Deposit and withdraw using bKash, Nagad, or Rocket in seconds. done88 is built around the payment methods Bangladeshi players actually use every day.
Safe & Certified Gaming
All done88 games use independently audited RNG technology. Your data is protected with SSL encryption and your funds are held securely at all times.
24/7 Live Support
The done88 support team is available around the clock via live chat. Most questions are resolved in under five minutes — no long waits, no email queues.
Mobile-First Experience
Every done88 game and feature is optimised for mobile. Play on any Android or iOS device with a smooth, fast experience even on a standard 4G connection.
Regular Bonuses & Promotions
From welcome bonuses to weekly reload offers and free spins, done88 rewards both new and existing players. Check the Promotion page for the latest deals.
Built for Bangladesh
done88 understands the local market. Payment methods, game themes, customer support, and promotions are all tailored specifically for Bangladeshi players.
Still Have Questions? We Are Here to Help
Can't find what you need in the done88 FAQ? Register your account and reach our 24/7 live chat support team directly — or just start playing and see for yourself.