done88 Terms and Conditions

By accessing, registering on, or using the done88 platform in any way, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. These terms form a legally binding agreement between you and done88.

If you do not agree with any part of these terms, you must not use the done88 platform. Continued use of done88 after any update to these terms constitutes your acceptance of the revised version. done88 recommends that you review these terms periodically to stay informed of any changes.

To use done88, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age.
• You must be legally permitted to participate in online betting activities in your jurisdiction.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a done88 employee.
• You must not have been previously excluded or banned from the done88 platform.

done88 reserves the right to request proof of age and identity at any time. If you are unable to provide satisfactory verification, done88 may suspend or close your account and withhold any pending withdrawals pending investigation.

Each individual is permitted to hold only one done88 account. Registering multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a violation of these terms and will result in the closure of all associated accounts.

When registering with done88, you agree to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, and contact details. You are responsible for keeping your account information current and for maintaining the confidentiality of your login credentials.

• Do not share your done88 password with anyone.
• Do not allow another person to access or use your done88 account.
• Notify done88 support immediately if you suspect unauthorised access to your account.
• done88 is not liable for any losses resulting from unauthorised account access caused by your failure to protect your login credentials.

done88 reserves the right to verify your identity before processing any withdrawal. Verification may include submitting a copy of a government-issued ID and proof of your payment method. This process exists to protect you and to comply with anti-money laundering requirements.

done88 processes all deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. The minimum deposit amount is ৳100. Deposits are credited to your done88 account instantly upon confirmation from the payment provider.

Withdrawals are processed to the same payment method used for your most recent deposit. done88 aims to complete all withdrawal requests within 15 minutes during normal operating hours. Processing times may vary during periods of high demand or where additional verification is required.

• Withdrawals must be sent to a mobile banking account registered in your own name.
• done88 does not accept third-party deposits or process withdrawals to third-party accounts.
• done88 reserves the right to request additional verification before processing any withdrawal.
• Bonus funds are not withdrawable until all applicable wagering requirements have been completed.
• done88 is not responsible for delays caused by the payment provider's own processing times.

All bets placed on done88 are subject to the specific rules applicable to the sport or market in question. By placing a bet on done88, you confirm that you understand and accept the relevant rules for that market.

done88 reserves the right to void any bet where:

• The bet was placed after the event or market had already concluded.
• There was an obvious pricing error or technical fault at the time the bet was placed.
• The outcome of the event was already known at the time the bet was placed.
• There is evidence that the bet was placed as part of a coordinated attempt to exploit the platform.
• The event is cancelled, postponed, or abandoned before the minimum required play has been completed.

In-play bets on done88 are accepted subject to real-time odds availability. done88 may suspend in-play markets at any time without notice. Bets already accepted before a suspension remain valid unless voided under the conditions listed above.

done88 sets maximum bet limits per market and per event. These limits are displayed at the time of bet placement. done88 reserves the right to adjust individual account betting limits at its discretion.

done88 offers a range of bonuses and promotions to both new and existing players. All promotions are subject to specific terms that are published alongside each offer on the done88 Promotion page. In the event of any conflict between a promotion's specific terms and these general Terms and Conditions, the promotion-specific terms take precedence.

• Bonuses are credited to your done88 account in the form of bonus funds, which are separate from your real-money balance.
• Bonus funds must meet the stated wagering requirement before they can be converted to withdrawable cash.
• Wagering requirements specify how many times the bonus amount must be bet before withdrawal is permitted.
• done88 bonuses have an expiry period. Any bonus funds not used within the stated period will be forfeited automatically.
• done88 reserves the right to withdraw any bonus offer at any time without prior notice.
• Players found to be abusing bonus offers — including through the use of multiple accounts — will have their bonuses voided and their accounts reviewed.

The following activities are strictly prohibited on done88. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Registering more than one done88 account for any reason.
• Providing false or misleading information during registration or verification.
• Using the done88 platform for any form of money laundering or financial crime.
• Attempting to manipulate the outcome of any event or market on done88.
• Using automated software, bots, or scripts to interact with the done88 platform.
• Exploiting technical errors, glitches, or pricing mistakes for financial gain.
• Sharing, selling, or transferring your done88 account to another person.
• Placing bets on behalf of another person who is ineligible to use done88.
• Engaging in any form of collusion with other players to gain an unfair advantage.

done88 employs monitoring systems to detect unusual betting patterns and account activity. Any account flagged by these systems may be subject to additional review, temporary suspension, or permanent closure depending on the findings.

done88 reserves the right to suspend or close any account at any time, with or without prior notice, where there is a reasonable belief that these Terms and Conditions have been violated. In cases of suspected fraud or criminal activity, done88 may freeze account funds pending investigation.

You may close your done88 account at any time by contacting support. Upon closure, any remaining real-money balance will be returned to your registered payment method after deducting any applicable bonus funds that have not met their wagering requirements.

done88 is committed to promoting responsible gaming across its platform. We believe that betting should be an enjoyable activity, and we take our responsibility to help players maintain healthy habits seriously.

done88 provides the following responsible gaming tools to all registered players:

• Deposit limits — set a daily, weekly, or monthly cap on how much you can deposit.
• Session time reminders — receive notifications after a set period of activity.
• Self-exclusion — temporarily or permanently exclude yourself from the done88 platform.
• Reality checks — periodic prompts showing your session duration and net betting activity.

If you are concerned about your betting habits or those of someone you know, please visit the done88 Responsible Gaming page for guidance and support resources. done88 support is available 24/7 to assist with any responsible gaming request.

done88 collects and processes personal data in accordance with its Privacy Policy. By registering with done88, you consent to the collection and use of your personal information as described in that policy.

done88 uses your data to verify your identity, process payments, provide customer support, and improve the platform experience. done88 does not sell your personal data to third parties. Your data is stored securely and protected by SSL encryption.

For full details on how done88 handles your personal information, please review the done88 Privacy Policy.

done88 provides its platform on an "as is" basis. While done88 makes every effort to ensure the platform is available and functioning correctly at all times, done88 does not guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, done88 shall not be liable for:

• Any loss of profits, revenue, or data arising from your use of the done88 platform.
• Any interruption or unavailability of the done88 platform due to technical issues or maintenance.
• Any losses resulting from your failure to comply with these Terms and Conditions.
• Any third-party actions, including payment provider delays or errors.

done88 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last updated" date. done88 may also notify registered players of significant changes via email or platform notification.

Your continued use of done88 after any changes to these terms constitutes your acceptance of the updated version. If you do not agree with the revised terms, you should stop using done88 and close your account.

If you have any questions about these Terms and Conditions or need clarification on any point, the done88 support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live chat: available directly within your done88 account after login.
• FAQ: visit the done88 FAQ page for answers to common questions.